'The problem is, there is no problem'
'I'm sorry?'
I was in the Anchorage Airport, talking to the Delta customer service representative. 'International flights require a bag tag remark in the online system, to record potential problems. But you're not checking any bags, the system isn't letting me type n/a for the note, and I don't know how to override it. So, the problem is, there is no problem.'
'I see.' Pause. So, what should I do?'
'We can get you as far as the Minneapolis airport. They should be able to fix it.'
'Wonderful.'
Minneapolis: 'The problem is, there is no problem.'
Dammit.
They did eventually figure out a way to establish that there not being a problem was not, in fact, a problem, but it took them the better part of an hour, at two different airports.
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